Erring departments get six months for course correction.
The UAE Vice-President has pulled up some federal government departments over their “unacceptable” employee satisfaction ratings. He has given managers of five government departments six months to improve the rating, saying “employee satisfaction is key to achieving customer satisfaction”.
His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, took to Twitter on Monday to reprimand the five departments after just 60 per cent of employees at these entities said they were satisfied at their workplace.
Sheikh Mohammed said he has reviewed the performance of 40 departments and some had registered employee satisfaction rates of up to 93 per cent. “The most precious capital for the government is its employees,” Sheikh Mohammed tweeted.
Earlier this month, Sheikh Mohammed had announced a string of workplace benefits for Dubai government staff to provide a “supportive work environment”. “The new law translates our vision for a better future for our employees and giving them happiness,” he had tweeted then.
The Dubai Ruler is well-known for his transparent and straightforward approach in increasing efficiency at government departments. In 2016, he had ordered nine senior officials at the Dubai Municipality to retire.